yesb Privacy Policy

1. Introduction

yesb (“we”, “our” or “platform”) is a trusted online gaming service provider in Bangladesh. We place the highest importance on the privacy of our users' personal information. This privacy policy describes how yesb collects your personal information, the purposes for which it is used, how long it is retained, and how it is kept secure.

By using our website yesb.cam, you will be considered to have fully accepted the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our services.

This policy supplements yesb's terms and conditions and does not replace that document. The privacy policy may be updated from time to time — when changes are made, a new date will be published on this page.

2. What Information We Collect

yesb collects various types of personal information. This information can be divided into two main categories:

2.1 Information You Provide Directly

• Identity Information: Full name, date of birth, national identity card number or passport number (for age verification).
• Contact Information: Email address and mobile number.
• Account Information: Username and password (stored in encrypted form).
• Financial Information: bKash, Nagad, Rocket or Upay account number or bank account details (for processing transactions).
• Support Information: Details of your conversations with our support team via live chat or email.

2.2 Automatically Collected Information

• Technical Information: IP address, browser type and version, device type, and operating system.
• Usage Information: Which pages you visited, which games you played, and the duration of your sessions.
• Cookie and Tracking Data: Browsing behaviour and preference information collected through cookie files and similar technologies.
• Transaction History: Records of deposits, withdrawals, and betting activity.

3. Purposes of Using Your Information

yesb uses your personal information only for the following legitimate purposes:

3.1 Providing and Operating the Service

Creating and managing your account, processing financial transactions, ensuring gaming services, and completing deposits and withdrawals. The minimum deposit amount on the yesb platform is ৳100 and the minimum withdrawal amount is ৳800 — financial information is essential to process these transactions correctly.

3.2 Age and Identity Verification

yesb is for users aged 21 and above only. We verify identity information to ensure responsible gaming and to prevent minors from opening accounts.

3.3 Security and Fraud Prevention

Detecting suspicious activity, preventing unauthorised account access, and protecting you and the yesb platform from financial fraud.

3.4 Customer Support

Resolving your questions and complaints, providing 24/7 support in Bengali via live chat, and improving your experience.

3.5 Fulfilling Legal Obligations

Maintaining records required under applicable laws and regulations, and responding to legitimate requests from legal authorities.

4. Data Retention and Security

4.1 Retention Period

yesb retains your personal information only for as long as necessary — throughout the period of service provision and, after the service ends, for the period required by legal obligations. After that, the information is securely deleted or anonymised.

4.2 Technical Security Measures

To keep your information secure, yesb applies the following measures:

• SSL Encryption (TLS 1.3): Data transfer between your device and our servers is fully encrypted.
• Password Hashing: Your password is never stored in plain form — industry-standard hashing algorithms are used.
• Access Controls: Only authorised yesb staff have access to data where necessary.
• Regular Audits: Security measures are regularly reviewed and updated.
• Data Backups: Information is stored in secure and authorised environments.

4.3 Your Responsibilities

Keep your account password confidential and never share it with anyone. If you notice any suspicious activity, notify us immediately via live chat.

5. Sharing Information with Third Parties

yesb does not sell your personal information to any third party. Information may only be shared in the following circumstances:

5.1 Service Partners

Payment processors (bKash, Nagad, Rocket, Upay, and banks) receive the minimum information necessary to complete financial transactions. These partners are bound to comply with our privacy standards.

5.2 Legal Authorities

Information may be provided where required by court order, government investigation, or legal obligation. In such cases, we will endeavour to notify you as far as possible, where legally permitted.

5.3 Business Transfers

If yesb's business is merged, acquired, or transferred, user information may be transferred. However, in such cases the new operator will also be bound by the terms of this privacy policy.

6. Cookie Policy

Cookies and similar tracking technologies are used on the yesb website. Cookies are small text files stored in your browser.

6.1 Types and Purposes of Cookies

• Essential Cookies: For maintaining login status, security tokens, and session management — these cannot be disabled.
• Functional Cookies: For remembering your language preference and other personalised settings.
• Analytical Cookies: For analysing site usage and improving the quality of our services.

6.2 Cookie Controls

You can manage or delete cookies by going to your browser settings. However, disabling essential cookies may cause some yesb features to not work correctly.

7. Your Rights

You have the following rights regarding your personal information:

• Right of Access: You have the right to know what information yesb holds about you.
• Right of Rectification: If there is any error in your information, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In certain cases you may request that the processing of your information be restricted.
• Right to Data Portability: The right to receive your information in a structured and commonly usable format.
• Right to Object: You may object to the processing of your information for specific purposes.

To exercise these rights, contact us at: [email protected]

8. Protection of Minors

yesb strictly does not provide services to anyone under the age of 21. We do not intentionally collect personal information from minors. If we learn that a minor is using our services, their account will be closed immediately and any stored information will be deleted.

If a parent or guardian believes their minor child has registered on yesb, please contact us immediately via live chat or by email at ([email protected]).

9. International Data Transfers

yesb's servers and service infrastructure may be located outside Bangladesh. When your information is transferred to another country, we ensure it is processed in accordance with protection standards equivalent to this privacy policy.

Appropriate contractual safeguards are put in place for international data transfers to maintain the security of your information.

10. Changes to This Policy

yesb may update this privacy policy from time to time. When changes are made:

• A new “Last Updated” date will be published on this page.
• For significant changes, you may be notified by email to your registered address.
• Continuing to use the service after a change is made will be considered acceptance of the updated policy.

We therefore recommend visiting this page regularly.

11. Third-Party Websites

The yesb website does not contain links to third-party websites. However, if you visit any external website, that website's own privacy policy will apply, and yesb is not responsible for the collection or use of information by that website.